The recall stems from an issue where the correct gear is not properly displayed.
Car recalls: Why they happen and what buyers should know
Why do car recalls happen? Here’s what to know if your car has an open recall.
Volkswagen Group of America is recalling nearly 60,500 2021 to 2023 Audi and Volkswagen vehicles because of a failure to display the gear position, which could result in the car rolling away if the parking brake is not engaged, according to a recall notice.
Vehicles from seven different makes, models and years are affected by the recall, according to a statement from the National Highway Traffic Safety Administration.
Nearly 60,490 vehicles could be affected by the malfunctioning instrument panel, where “N” gear might not be shown where it should be displayed in the instrument cluster.
The recall stems from an issue where the car may not correctly display the gear the vehicle is in.
“As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, ‘Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect,'” according to the NHTSA’s recall notice.
To prevent the car from rolling away and causing an accident, owners should engage the parking brake before leaving their cars.
Double-check that the parking brake’s red indicator light on the instrument cluster is on.
Which vehicles are part of the recall?
The following vehicles are being recalled because “the instrument panel may not properly display the transmission gear lever indicator,” according to the NHTSA:
- 2021 to 2023 Volkswagen ID.4
- 2022 to 2023 Audi Q4 e-Tron
- 2022 to 2023 Audi Q4 e-Tron Sportback
How to fix the issue
Owners of the recalled vehicles will be able to take their cars to the dealerships, and dealers will update the brake control software for free, according to NHTSA.
Letters notifying owners of the malfunction are expected to be mailed on April 25, 2025.
Who to contact regarding the recalls
Owners may contact the following phone numbers:
- Volkswagen customer service- 1-800-893-5298
- Audi customer service- 1-800-253-2834.
The numbers for the recalls are:
- Volkswagen– 97H3
- Audi– 454R.
Julia is a trending reporter for USA TODAY. You can connect with her on LinkedIn, follow her on X, formerly known as Twitter, Instagram and TikTok: @juliamariegz, or email her at jgomez@gannett.com
